Please visit the following page to reset your password: https://botany.bio/my-account/lost-password/ If the system doesn’t recognize your login email it’s possible…
Unfortunately we are unable to accept payments sent via PayPal. This is not by our choice. As a general policy,…
Unfortunately we are unable to accept payments sent via Amazon and Stripe for the same reason we cannot accept payments…
We provide several credit card payment processors. Some of them do accept prepaid cards, if they are tied to your…
We’re very sorry about this. It pains us the payment process is not simple. Unfortunately the payments industry is an…
Our checkout prices are denominated in USD ($). Prices may be displayed in your local currency if our multi-currency system…
Pending (pre-authorization) charges are a way for the processing bank to confirm your account has a positive balance. This is…
This usually means the transaction has timed out. This is typically due to not sending funds for the payment, not…
Unfortunately no, once a transaction is processed we can’t change it without incurring additional fees. You can use the code…
Unfortunately no, once a transaction is processed we can’t change it without incurring additional fees. We apologize for any inconvenience.
At this time we do not have any ongoing discount promotions. However, when you join our newsletter you will be…
MESH is a digital wallet provider available to U.S. based customers with a focus on security. Using MESH, customers can…
